17877 Gale Avenue
City of Industry, CA 91748
(626) 912-8784
http://www.benihana.com
Brother and I took our parents to Benihana for a family dinner. It turned out to be the worst meal I've had in recent years. We made reservation at 6:30pm. We arrived at the restaurant right on time. There were 5 people standing at the host stand. Yes, they were really busy, with maybe 30 people waiting in the lobby area. But do they really need 5 people there? I told one of the host my name, and he said, "ok." So the 5 of us stood in front of the host stand, thought we would be seated, and just waited. We waited, waited, and waited. Nobody said anything to us. Then the 5 hosts/hostesses started chatting/joking/laughing with each other. We just stood there looking at them. Still, nobody said anything to us. We stood there for 15 minutes. Finally I asked how long do we have to wait. A host said, "what's your name again? Oh, I believe they are cleaning your table right now." Then he went back to chatting with his fellow coworkers.

Japanese Onion Soup
We finally sat down after waiting for 30 minutes even though we had reservation. The first thing we saw was a group of waitress leaning against the wall and furniture talking. The restaurant was completely full. But there were maybe 7 or 8 waitresses just standing there talking and laughing. And they weren't just standing. They were leaning against things! Looked so bad!


















