* This is a venting post. *
Generally, I believe the goodness of people. Even people I don't like, I still won't think them as evil. But today at work, I found evil.
There was an incident between co-worker Tracy and I a few weeks ago. She made some mistakes on a customer's call and the customer called back angrily. I got the angry phone call and didn't really know what happened. I put the customer on hold while asking Tracy what had she done. She pretty much did everything wrong, even spelled the customer's name wrong. So I told her right there that she made a mistake. Instead of just admitting her mistakes, she went to our team lead and said that I embarassed her in front of other co-workers.
When our team lead told me about her complaint, I really didn't think I did anything wrong. I had to ask her about the previous call in the office because the customer was waiting on the phone. If she didn't make mistakes, why would she be embarassed? But this was nothing personal, it was just about work. I tried to be more considerate in her position. I guess for some people "face" is very important. To avoid tension in the office, I tried to be a bigger person and wrote her an apology note for "embarassing her in front of other people" according to her. She then told me that everything's cool between us and asked me not to tell he manager about the incident. But I still told our manager the incident because I just think she should know about it. I'm really glad I did that.
So issue was solved. She stoped talking to me but that was fine. I thought things were ok.... so I thought. Until today....
